At Petit Thien Tran, delivery is completely free — no matter your location.
🚚 Delivery Charges: €0.00 — Always.
We offer free worldwide shipping on all orders placed through our online shop. That means:

• No shipping fees at checkout

• No surprise costs during delivery

• And no customs fees for orders within the European Union

Your luxury purchase will be securely packed, fully insured, and sent via a trusted courier at no additional cost to you. Let me know if you want to add expected delivery times by region or preferred couriers too!

To ensure a secure and seamless shopping experience, we accept a variety of trusted payment options:
PayPal
For fast, secure transactions with buyer protection.
Bank Transfer (on request)
For high-value purchases, we also accept direct bank transfers. Please contact us to arrange this option.
Crypto Currency
We accept major cryptocurrencies for a fast, secure, and decentralized payment experience.

All transactions are encrypted and processed securely. Your payment information is never stored on our servers.

We aim to get your luxury purchase to you as quickly and securely as possible.
📦 Estimated Delivery Times:

• European Union: 3–5 business days

• UK & Switzerland: 4–6 business days

• Worldwide (USA, Asia, etc.): 5–8 business days

All orders are shipped with tracking and insurance, so you can follow your package every step of the way.
✨ Express Options: Need it sooner? Contact our team to arrange express or priority shipping for eligible items.

Your security is our top priority. At Petit Thien Tran, we use industry-leading technologies to ensure that your personal and payment information is always protected.

✅ Secure Checkout
Our online shop uses SSL encryption (Secure Socket Layer) — the gold standard in online security — to protect all transactions. This means your data is encrypted and safely transmitted every time you make a purchase.
🛡️ Data Protection
We are fully compliant with GDPR regulations and follow strict protocols to safeguard your personal data. Your information will never be sold, shared, or misused — it’s used only to process your order and enhance your experience.
💳 Payment Security
All payments are handled through trusted, PCI-compliant payment gateways such as Stripe and PayPal. We never store your card details on our servers.

Once you’ve placed your order, we take care of everything with precision and care. Here’s what to expect:

1. Order Confirmation
You’ll receive an instant confirmation email with your order details. This lets you double-check everything is correct.
2. Secure Processing & Quality Check
Our team verifies your payment and carefully prepares your item. Each piece undergoes a final inspection to ensure it meets our high standards of authenticity and condition.
3. Careful Packaging & Dispatch
We securely package your item and arrange for tracked and insured shipping with a trusted courier. You’ll receive a shipping confirmation email with a tracking number as soon as it’s on the way.
4. Delivery to Your Door
Depending on your location, delivery usually takes between 3–8 business days. Your item will arrive beautifully packaged and ready to enjoy.
5. Post-Delivery Support
Have questions or need anything after receiving your order? Our friendly customer care team is here to help.

Yes, every customer receives a detailed invoice for their purchase.
Here’s how it works:

• As soon as your order is confirmed, you’ll receive an order confirmation email with your invoice attached in PDF format.

• A printed invoice is also included in the package, unless you request paperless delivery.

• The invoice includes your item details, payment summary, shipping info, and tax/VAT breakdown (where applicable).

Need a company invoice or VAT-exempt billing for business purposes? Just let us know during checkout or contact us — we’re happy to assist.